Real-time Tracking to Improve Customer Service in a Healthcare Setting
Family members of those brought to the ER or urgent care are not able to keep track of where the patient is along the process of their clinical assessment.
Create the equivalent of a pizza tracker, a patient’s family can knows where they are in the process and will not have to worry or continue to ask busy healthcare personnel about the patient’s status. The app should be HIPPA compliant and integrable with current EMR systems, such as EPIC.
Provided by AmeriCare Plus at George Hacks 2019 Medical Solutions Hackathon.
Image Source: https://www.carewellurgentcare.com/locations/coming-soon/seekonk-ma-urgent-care/