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Redesigning Stores and Shelving for People in Wheelchairs
Problem
We tend to think that our cities are generally accessible. But in fact, they are not. Some progress has been made in recent years to at least allow wheelchair users to enter many buildings, but even when that is the case, inaccessibility continues inside. There are many concerns: will I fit in the space, will it be too crowded for me to get by in the wheelchair. But above all: I know I can only browse a very limited section of products. Most of them, I cannot even reach without asking someone. So, how badly do I need to go inside?
Task
Imagine wheeling into a store with the full comfort of not causing any more trouble than any pedestrian. Imagine being able to browse the shelves and product completely independently, without too much change to be made whenever you come in. Imagine that with a scalable solution everywhere: affordable change to make stores inclusive beyond the doorstep.